About PICKEYE
Better visibility over your premises, without a guard at every corner.
Why we started
Security costs keep rising. Visibility has not kept up.
Factories, warehouses, commercial buildings and residential societies need someone watching around the clock. Staffing every gate and corner with guards has become expensive, with rising wages, statutory compliance and operating costs.
At the same time, most of these sites already have CCTV cameras. The footage is recorded, but rarely watched live. It is usually checked the next day, after something has gone wrong.
PICKEYE closes that gap. Our centralised control room has trained monitoring professionals watching assigned camera feeds on 12-hour and 24-hour plans. When they see suspicious activity or a predefined incident, they alert your designated contact through the agreed channel.
We do not claim to replace all security guards. For many sites, PICKEYE works best alongside a smaller on-site team, covering the areas and hours where people are hardest to deploy.
How we work
What you can expect from us.
Attention is the product
Cameras only help if someone is looking. Our job is to keep trained, focused people watching the feeds you depend on.
Honest about limits
Remote monitoring cannot stop an intruder or patrol a site. We say so clearly and help you plan the right mix of people and cameras.
Procedures over promises
Every client gets a written incident list, monitoring schedule and escalation order, so everyone knows what happens and when.
Built around your site
Plans are scoped per site after an assessment. You pay for the monitoring you actually need.
Security & privacy
Your camera feeds are sensitive. We treat them that way.
Secure camera connectivity
Feeds reach the control room over encrypted connections such as a VPN, not open ports on your router.
Role-based access
Operators see only the sites assigned to them. Supervisors and admins have separate, limited rights.
Strong authentication
Unique accounts with strong passwords and two-factor authentication for monitoring systems.
Encryption in transit
Video and client data are encrypted while moving between your site and our systems.
Authorised access only
Camera credentials are stored securely and never shared outside the monitoring team.
Retention policies
Recording and incident-log retention periods are agreed in writing and deleted on schedule.
Client information handling
Contact lists, site layouts and reports are kept confidential and used only to deliver the service.
Camera-offline alerts
Lost feeds are noticed and reported to your contact so the problem can be fixed locally.
Defined escalation
A written escalation list for each site, so the right person is called in the right order.
Find out what remote monitoring can cover at your site.
Share a few details about your premises. We will review your cameras, connectivity and current security, and suggest a sensible monitoring plan.